When you visit www.servcorp.com.au we make every
effort to help you maintain control over your personal information
on the Internet.
Listed below are the guidelines we use for protecting the
information you provide us during a visit to our website.
Servcorp supports the mission of the Online Privacy Alliance
(OPA). The OPA promotes trust and confidence on the Internet by
advocating ethical online business practices. Further information
about this program is available at http://www.privacyalliance.com.
Servcorp is also subject to the National Privacy Principles
(NPPs) as outlined in the Privacy Act 1988 (Cth).
This statement discloses the privacy guidelines for the entire
Servcorp website. For more information about our privacy or
information usage guidelines, contact us at offices@servcorp.com.au
and put the word Privacy in the subject line.
Who does this Privacy Policy apply to?
Servcorp collects personal information from a variety of
sources. Servcorp does not collect sensitive information. This
Privacy Policy applies to any personal information collected by
Servcorp about:
- prospective employees
- clients
- individuals who are customers of Servcorp clients
- business partners
- suppliers
- contractors
- shareholders
- other people who may come into contact with Servcorp Limited
though its network of Serviced and Virtual offices
Servcorp is not bound by the NPPs in relation to its treatment
of employee records if the treatment is directly related to a
current or former employment relationship between Servcorp and an
employee.
Requests for Personal Information
In any area of our website where Servcorp asks you to provide
personal information that will enable us to enhance your site visit
or to follow up with you after your visit.
It is completely optional for you to participate and to give this
information. For example, we request information from you when
you:
- Request information about a product or service
- Sign up for a virtual office
- Provide feedback in an online form
In each of the instances above, Servcorp may ask for your name,
e-mail address, phone number, address and type of business, as well
as other similar information that is needed to register or
subscribe you to services or offers. If we ever ask for
significantly different information we will inform you. In the case
of newsletters or mailing lists, you will be able to "unsubscribe"
from these mailing lists at any time.
Use of Personal Information
The personal information you provide will be kept confidential,
unless otherwise stated, and used to support your customer
relationship with Servcorp. Among other things, we want to help you
quickly find information on this site and alert you to product
upgrades, new documentation, updated web information and other new
products and services from Servcorp.
Agents or contractors of Servcorp who have access to your
information are required to keep the personal information
confidential and not use it for any other purpose than to carry out
the services they are performing for Servcorp. Servcorp may enhance
or merge your information collected at its site with data from
third parties for purposes of marketing products or services to
you.
Disclosure of Information
Servcorp does not sell, rent, loan, trade, or lease any personal
information collected at our site. This includes any licensing
forms or e-mail lists.
Updating Personal Information
You can request the individual information that Servcorp has
collected about you via the Internet or have factual inaccuracies
in this information corrected by contacting offices@servcorp.com.au.
Security of Personal Information
Servcorp will take all reasonable steps to ensure that your
personal information is stored in a secure environment protected
from unauthorised access, modification and disclosure. Servcorp
uses industry standard safeguards to ensure the security of
personal information through physical, electronic and managerial
procedures. Servcorp will not sell, rent, loan, trade, lease or
license any personal information collected at any of our
offices.
When Servcorp no longer requires personal information, it will
safely destroy the information and delete it from its systems.
Customised Experience
The Servcorp website does not use cookies.
What Else Should I Know About My Privacy?
Third party Internet sites and services accessible through this
site have separate privacy and data collection practices
independent of us. Servcorp has no responsibility or liability for
these independent policies or actions.
You are solely responsible for maintaining the secrecy of your
passwords or any account information. Please be careful and
responsible whenever you are online. Be aware that if you post
personal information online that is accessible to the public, you
may receive unsolicited messages from other parties in return.
Access to Personal Information
You or a third party nominated by you in writing may request
access to any of the personal information that Servcorp holds about
you. Upon your written request, Servcorp will provide access to the
personal information that it holds about you, unless there is an
exemption which applies under the Privacy Act.
Your request for access will be dealt with in a reasonable time.
Servcorp may charge you a fee to cover the reasonable cost of
retrieval and the supply of the information to you. If Servcorp
refuses your request for access, it will provide you with reasons
for the refusal. Servcorp may provide access to personal
information without your consent only in certain prescribed
circumstances, including but not limited to:
- emergency situations
- specified Commonwealth and State agencies and to comply with
legislative requirements
- law enforcement
- lessening or preventing a serious and imminent threat to an
individual's life, health or safety or a serious threat to public
health or public safety
How to Contact Us
If you wish to gain access to or correct your personal
information or make a complaint about a breach of your privacy, you
should contact:
Telephone Tel: +61 2 9231 7500
Mail Level 12, MLC Centre, 19-29 Martin Place, Sydney,
NSW 2000
Email offices@servcorp.com.au
Website
Servcorp will respond to you as soon as possible. Servcorp
reserves the right to change this Privacy Policy at any time.
Privacy Policy